Frequently Asked Question(s)

Our head office is in Vancouver, BC. We have been supplying wholesalers here in British Columbia for the past 12 years. In 2019, we decided to expand supply all over Canada and the US.

Yes, just contact us via email with your contact information and we will send you a PDF version or mail one out if preferred.

First, you need to determine the voltage your lights require. For example, 12 or 24 Volts. Then, calculate the total Wattage that you will need to load on the Driver.

We do not recommend loading the Drivers more than 80% because usually some amperage is lost due to long wiring.

Our 60w dimmable led driver has no minimum load limitation, so the load range could be 1w to 60w. However, in order to extend their life and be qualified for the 5-year warranty, we do suggest that the ideal load range of the led driver would be 80%LED light.

Each of our Veroboard constant voltage LED drivers has different waterproof ratings. Be sure to check the specifications for each unit before installing it. The drivers are perfect for paralleled LED arrays, such as outdoor fixtures, channel lighting, and sign applications where conditions are unpredictables.

We carry dimmable and non-dimmable drivers. The dimmable drivers are also compatible with Forward-Phase, Magnetic low voltage, ELV, and Triac dimmers.

No. The wattage and efficiency of the LED determine the LED Brightness. We use Efficiency LED watt per lumens ratio

Review the Installation Guidelines for each of the components in our Resources section on our website. The solution may be a simple adjustment as outlined in these guidelines. If after troubleshooting, you are still experiencing an issue, please email us: